By visiting our website, submitting a lead form, booking a consultation, or opting in to receive SMS messages from VPP Texas, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

We reserve the right to update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

VPP Texas provides home battery backup, solar energy, and Virtual Power Plant (VPP) energy services to residential homeowners, primarily in Texas, with expansion into Massachusetts and California. Our services include:

• Home battery backup systems: Design, installation, and ongoing management of residential battery storage solutions
• Solar integration: Pairing of battery systems with existing or new solar installations
• Virtual Power Plant enrollment: Participation in grid-balancing programs where enrolled homeowners may earn credits or compensation
• Consultations: Free energy assessments and system design reviews conducted by VPP Texas engineers
• Customer support: Ongoing support for active customers and prospective clients

Service availability, pricing, and program eligibility vary by location and utility provider. VPP Texas reserves the right to modify, suspend, or discontinue any service at any time without prior notice.

Our website and services are intended for residential homeowners 18 years of age or older located in states where VPP Texas operates. By using our website or services, you represent and warrant that:

• You are at least 18 years old
• You are the owner or authorized occupant of the property for which you are inquiring
• You are providing accurate and truthful information in any form submission
• You have the authority to consent to SMS communications on behalf of the phone number provided

VPP Texas uses SMS and MMS messaging to communicate with leads and customers about our services. By opting in, you agree to receive text messages that may include:

• Appointment confirmations, reminders, and scheduling updates
• Follow-up messages related to your consultation or service inquiry
• Educational content and video links about our home battery and VPP programs
• Promotional offers and service announcements (only where separately consented)
• Customer support responses

VPP Texas SMS programs comply with applicable federal and state law, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.

You may opt in to receive SMS messages from VPP Texas through any of the following methods:

• Submitting a lead form on our website at vpptexas.com
• Completing a lead form through our Facebook or Instagram ad campaigns
• Booking a consultation through our online booking calendar
• Texting a designated keyword to a VPP Texas number as instructed in a specific campaign

Providing your phone number alone does not constitute consent to receive marketing messages. SMS consent is always optional and separate from any purchase or service agreement with VPP Texas. By opting in, you confirm that you are the account holder or authorized user of the mobile number provided and that you are 18 years of age or older.

To resubscribe at any time, reply START to any VPP Texas message.

You may opt out of SMS communications at any time by replying STOP to any message from us. After receiving your STOP request, we will send one confirmation message and will not send further messages to that number unless you re-subscribe.

You may also opt out by contacting us at support@vpptexas.com or by calling +1 (346) 742-0653.

Opting out of SMS does not affect any existing service agreement, consultation booking, or other relationship you have with VPP Texas.

For help, reply HELP to any message or contact us directly.

Message frequency varies based on your stage in the consultation process and your opt-in preferences. Transactional messages such as appointment confirmations and reminders are sent as events occur. Promotional messages are sent only as needed and never in bulk to non-consenting recipients.

Message and data rates may apply depending on your mobile carrier plan. VPP Texas does not charge a separate fee for SMS. Contact your carrier if you have questions about your plan.

Mobile carriers are not responsible for delayed or undelivered messages. Delivery depends on carrier network conditions. VPP Texas is not responsible for messages delayed or not delivered due to carrier issues.

When using our website or interacting with our team, you agree not to:

• Provide false, inaccurate, or misleading information in any form or communication
• Use our website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of our systems or infrastructure
• Transmit viruses, malicious code, or any material that could damage our systems
• Engage in any conduct that disrupts or interferes with our services or other users
• Reproduce, duplicate, or redistribute any content from our website without written permission

All content on the VPP Texas website — including but not limited to text, graphics, logos, images, video content, and software — is the property of VPP Texas or its content suppliers and is protected by applicable intellectual property laws. The VPP Texas name, logo, and all related product and service names are trademarks of VPP Texas.

You may not use, copy, reproduce, modify, publish, or distribute any content from our website without prior written consent from VPP Texas.

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. VPP Texas expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Energy savings, VPP program earnings, and battery backup durations described on our website are estimates and may vary based on individual usage, utility rates, grid conditions, and other factors.

To the fullest extent permitted by applicable law, VPP Texas shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or relating to your use of, or inability to use, our website or services.

In no event shall VPP Texas's total liability to you for all claims exceed the amount paid by you to VPP Texas in the twelve (12) months preceding the claim, or $100, whichever is greater.

You agree to defend, indemnify, and hold harmless VPP Texas and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from: (a) your use of our website or services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any claim that your submitted information caused damage to a third party.

Our website may contain links to third-party websites or services that are not owned or controlled by VPP Texas. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our practices regarding the collection, use, and protection of your personal information.

We may update these Terms at any time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review these Terms periodically. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas.

For questions about these Terms or our SMS program: